Pending Check/Money Orders


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To view a list of all pending check and money order payments you must use the Pending Check/Money Orders page. To access this page go to Site Management -> Billing Management -> Pending Check/Money Orders. A page will appear with a search form and the search results. If no search parameters are entered (default) all the pending check/money orders will be shown in the table below the search form.  
 
To search for a specific pending check/money order you can enter a string into the input box. You can search in the following fields:  
 
·Trans ID (the transaction ID for the payment)  
 
·First Name  
 
·Last Name  
 
·E-mail  
 
·Username  
 
When you are done entering your parameters click the Search button.  
 
If there are results for the search that you placed, use the action icons on to the right of each result to approve or remove the pending check/money order. The icon key can be found below.  
 
The pending check/money orders matching your search results will appear in the table below the search parameters. If all the pending check/money orders cannot fit on one page, you will see a multi-page naviagation bar. You can skip ahead pages to find the pending check/money order you are looking for.  
 
The search results can also be sorted, making it easier to find a pending check/money order within the search results. There are three sortable columns:  
 
·Name  
 
·Date  
 
·Amount  
 
Clicking on one of these links will sort the column in ascending order. If you click the same link again the results will be sorted in descending order.  
 
To approve the pending check/money order click the Approve Payment icon (icon_small_payment_approve). This will update your site as the member having made payment. The member's account will be updated accordingly as will your billing history page.  
 
To remove a pending check/money order click the Remove Transaction icon (icon_delete). This will remove the pending transaction from your site. Note that you will not be able to retrieve this pending check/money order once it is removed. You should only do this for invalid or outstanding transactions.