From AI Resume Search to Playbooks: What’s New for Associations & Employers

Your members deserve more than a job board—they deserve career momentum. This month’s update is all about helping associations and employers move faster, with less lift. 

Headlining the release: AutoMatch, AI Resume Search, a simpler, smarter way to surface right-fit candidates without wrangling Boolean queries. We’re also rolling out Playbooks and a bundle of small fixes and enhancements that tighten the experience across the platform—so you can grow careers and your mission with confidence.

Big News: AutoMatch, AI Resume Search

What it is
AutoMatch brings an AI-powered option into Resume Search. Employers can either select an existing job posting or paste a job description, then AutoMatch scans the resume database and returns ranked candidates with match percentages. It’s designed to replace complex Boolean strings with a clean, guided experience—ideal for busy hiring teams that want strong starting lists fast.

Why it Matters for Associations

• Higher employer satisfaction and conversions: When recruiters get relevant candidates quickly, they’re more likely to post again and invest in premium visibility—supporting your non-dues revenue.
• Less training, fewer tickets: Because AutoMatch removes the “Boolean barrier,” your staff spends less time troubleshooting search syntax and more time on strategic employer relationships.
• Mission alignment: Connecting members to better-fit roles faster supports real career growth—core to your value proposition.

Why it Matters for Employers

• Speed to shortlist: Paste a description, click Find Matches, and review candidates with clear match percentages.
• Smarter starting point: Use the AI results as your baseline, then refine as needed with traditional filters.
• Less guesswork: No need to memorize operators or perfect a query before seeing results.

Rollout notes

• We’re opening early access: if you’d like to pilot AutoMatch, contact your Customer Success Manager. We’ll support a phased rollout through Q4 based on interest and readiness.

Playbooks: Automation That Works the Way You Do

Think of Playbooks as a built-in, “if this, then that” engine for your career center. Trigger an action (like an email or record change) based on user behavior and optional conditions—no code, no custom scripts.

Why it Matters for Associations

• Grow membership & engagement: Automate welcome sequences, profile-completion nudges, or “jobs you may like” reminders.
• Drive revenue: Automatically spotlight featured listings or upcoming events to the right audience.
• Launch fast: Start with prebuilt templates and customize to fit.

Rollout

• Phased rollout continues across September–October. If you want in sooner, let your CSM know and we’ll prioritize enablement and training.

More Improvements You’ll Feel Day-to-Day

Alongside AutoMatch and Playbooks, we’ve shipped a series of quality-of-life updates across the platform. These changes are designed to:

• Improve reliability and accuracy for both job seekers and employers
• Give associations more flexibility and control over how jobs and data are presented
• Enhance the employer and job seeker experience with smoother, more intuitive workflows
• Keep sites polished, SEO-friendly, and aligned with your brand

Together, these updates reduce friction, build trust, and create a more seamless experience across the career center—helping you deliver stronger value to members and employers while advancing your mission.

What This Means for You

• Associations: AI-assisted search and automation tools move your mission forward—deeper engagement, better employer outcomes, and stronger non-dues revenue—while keeping your brand experience polished.
  
  
• Employers: Faster shortlists and cleaner workflows mean less time wrangling tools and more time reviewing qualified candidates.

This approach reflects our core promise: help your members grow their careers while you grow retention, revenue, and reach.

Get Early Access & Next Steps

• Pilot AutoMatch, AI Resume Search: Reach out to your Customer Success Manager to join the early-adopter list.
  
  
• Turn on Playbooks: If you’re ready to automate onboarding, engagement, or promotions, ask your CSM to enable Playbooks in Smartway and share the starter template library.
  
  
• Want a walkthrough? Request a brief session for your team—we’ll cover best practices for AI candidate matching and Playbooks use cases aligned to your goals.

Talk to your Customer Success Manager to enable AutoMatch or activate Playbooks—and start turning career growth into measurable impact this month.

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